sYSTEM IS DOWN FOR UPGRADE
The Massachusetts Department of Unemployment Assistance is upgrading it's computer system. The upgrade requires the online claim system be shutdown during this process. The system will be unavailable beginning 4pm on Thursday, November 16th through late Friday, November 17th. The system is scheduled to be back online as of 10pm .
No unemployment claims will be able to be opened during this time and information on pending claims will also be unavailable.